1. Scope of Service
Zensei's Mobile Detailing offers professional mobile detailing services for vehicles. By booking our services, you agree to allow our team to access your vehicle at the specified location to perform the requested detailing services.
2. Appointment and Cancellation
Appointments for detailing services are subject to availability. We require a minimum notice of 24 hours for any rescheduling or cancellation of appointments. Failure to provide a timely notice may result in no refund.
3. Payment
Payment for services is due at the time of booking or upon completion of the detailing service, depending on the agreed-upon terms. We accept various payment methods, including cash and major credit cards.
4. Vehicle Condition
While we strive to provide exceptional detailing services, Zensei's Mobile Detailing cannot be held liable for pre-existing damages or issues with the vehicle. It is the responsibility of the vehicle owner to inform our team of any specific concerns or conditions related to the vehicle's interior or exterior.
5. Satisfaction Guarantee
We are committed to ensuring customer satisfaction. If you are not fully satisfied with the detailing service provided, please contact us within 48 hours, and we will make every effort to address your concerns.
6. Liability
Zensei's Mobile Detailing will take all necessary precautions to protect your vehicle and property during the detailing process. However, we cannot be held responsible for any unforeseen damages that may occur during the course of our services.
7. Safety and Security
For the safety of our team members and the security of your vehicle, we require a safe and accessible location to perform the detailing services. Please ensure that the designated location complies with local laws and provides adequate space for our team to work effectively.
8. Changes to Terms
Zensei's Mobile Detailing reserves the right to update or modify these terms of service at any time. Any changes will be communicated to customers through our official channels.
By booking our mobile detailing services, you acknowledge that you have read, understood, and agreed to these terms of service.
Thank you for choosing Zensei's Mobile Detailing!